.page-module__OYsiWq__supportContainer{width:100%;animation:.4s forwards page-module__OYsiWq__fadeIn}.page-module__OYsiWq__pageHeader{border-bottom:1px solid var(--border);justify-content:space-between;align-items:center;margin-bottom:2rem;padding-bottom:1.5rem;display:flex}.page-module__OYsiWq__pageHeader h2{font-family:var(--font-sans);color:var(--primary);margin-bottom:.25rem;font-size:1.5rem;font-weight:700}.page-module__OYsiWq__pageHeader p{color:var(--secondary);margin:0;font-size:.875rem}.page-module__OYsiWq__refreshBtn{text-transform:uppercase;letter-spacing:.05em;color:var(--primary);border:1px solid var(--border);cursor:pointer;background:#fff;border-radius:4px;align-items:center;gap:.5rem;padding:.5rem 1rem;font-size:.8rem;font-weight:600;transition:all .3s;display:flex}.page-module__OYsiWq__refreshBtn:hover{border-color:var(--primary);background:#fafafa}.page-module__OYsiWq__refreshBtn svg{transition:transform .4s}.page-module__OYsiWq__refreshBtn:active svg{transform:rotate(180deg)}.page-module__OYsiWq__loadingState{color:var(--secondary);flex-direction:column;justify-content:center;align-items:center;padding:5rem 0;display:flex}.page-module__OYsiWq__loader{border:2px solid var(--border);border-top-color:var(--accent);border-radius:50%;width:32px;height:32px;margin-bottom:1rem;animation:.8s linear infinite page-module__OYsiWq__spin}.page-module__OYsiWq__emptyState{text-align:center;border:1px dashed var(--border);background:#fbfbfb;border-radius:12px;max-width:600px;margin:2rem auto;padding:5rem 2rem}.page-module__OYsiWq__emptyIcon{color:var(--accent);opacity:.7;margin-bottom:1.5rem}.page-module__OYsiWq__emptyState h3{font-family:var(--font-sans);margin-bottom:.5rem;font-size:1.25rem;font-weight:600}.page-module__OYsiWq__emptyState p{color:var(--secondary);font-size:.9rem;line-height:1.6}.page-module__OYsiWq__emptyNote{border:1px solid var(--border);background:#fff;border-radius:8px;padding:.75rem 1rem;color:#888!important;margin-top:1.5rem!important;font-size:.8rem!important}.page-module__OYsiWq__contentGrid{grid-template-columns:320px 1fr;align-items:start;gap:2rem;display:grid}@media (max-width:992px){.page-module__OYsiWq__contentGrid{grid-template-columns:1fr}}.page-module__OYsiWq__ticketsList{flex-direction:column;gap:1rem;max-height:600px;padding-right:.5rem;display:flex;overflow-y:auto}.page-module__OYsiWq__ticketCard{border:1px solid var(--border);cursor:pointer;background:#fff;border-radius:10px;padding:1.25rem;transition:all .3s;position:relative}.page-module__OYsiWq__ticketCard:hover{border-color:var(--accent);transform:translateY(-2px);box-shadow:0 4px 12px #0000000a}.page-module__OYsiWq__activeCard{border-color:var(--primary);background:#fafafa;box-shadow:0 4px 15px #0000000d}.page-module__OYsiWq__ticketCardHeader{justify-content:space-between;align-items:center;margin-bottom:.75rem;display:flex}.page-module__OYsiWq__ticketId{color:var(--secondary);letter-spacing:.05em;font-size:.75rem;font-weight:600}.page-module__OYsiWq__ticketSubject{font-family:var(--font-sans);color:var(--primary);white-space:nowrap;text-overflow:ellipsis;margin-bottom:1rem;font-size:.95rem;font-weight:600;line-height:1.4;overflow:hidden}.page-module__OYsiWq__ticketCardFooter{color:#888;align-items:center;gap:.4rem;font-size:.75rem;display:flex}.page-module__OYsiWq__chevron{color:#b5b5b5;margin-left:auto;transition:transform .3s}.page-module__OYsiWq__ticketCard:hover .page-module__OYsiWq__chevron{color:var(--primary);transform:translate(3px)}.page-module__OYsiWq__statusBadge{letter-spacing:.05em;text-transform:uppercase;border-radius:4px;padding:.2rem .6rem;font-size:.65rem;font-weight:700}.page-module__OYsiWq__statusOpen{color:var(--accent);background:#c5a8801a;border:1px solid #c5a8804d}.page-module__OYsiWq__statusReplied{color:var(--success);background:#388e3c14;border:1px solid #388e3c33}.page-module__OYsiWq__statusClosed{color:#777;background:#f1f1f1;border:1px solid #dcdcdc}.page-module__OYsiWq__ticketDetails{border:1px solid var(--border);background:#fff;border-radius:12px;flex-direction:column;min-height:450px;display:flex;overflow:hidden}.page-module__OYsiWq__noSelectionBox{color:var(--secondary);text-align:center;flex-direction:column;flex:1;justify-content:center;align-items:center;padding:3rem;display:flex}.page-module__OYsiWq__dimIcon{opacity:.25;margin-bottom:1.5rem}.page-module__OYsiWq__noSelectionBox h3{font-family:var(--font-sans);margin-bottom:.25rem;font-size:1.15rem;font-weight:600}.page-module__OYsiWq__noSelectionBox p{max-width:320px;font-size:.875rem}.page-module__OYsiWq__detailsBox{flex-direction:column;height:600px;display:flex}.page-module__OYsiWq__detailsHeader{border-bottom:1px solid var(--border);justify-content:space-between;align-items:flex-start;padding:1.5rem 2rem;display:flex}.page-module__OYsiWq__detailsHeader h3{font-family:var(--font-sans);color:var(--primary);margin-bottom:.35rem;font-size:1.25rem;font-weight:700}.page-module__OYsiWq__ticketMeta{color:#888;margin:0;font-size:.75rem}.page-module__OYsiWq__chatThread{background:#fafafa;flex-direction:column;flex:1;gap:1.5rem;padding:2rem;display:flex;overflow-y:auto}.page-module__OYsiWq__chatMessage{flex-direction:column;max-width:75%;display:flex}.page-module__OYsiWq__msgHeader{align-items:baseline;gap:.5rem;margin-bottom:.35rem;display:flex}.page-module__OYsiWq__senderName{color:var(--primary);font-size:.75rem;font-weight:700}.page-module__OYsiWq__msgTime{color:#888;font-size:.65rem}.page-module__OYsiWq__msgBody{word-break:break-word;border-radius:12px;padding:.85rem 1.15rem;font-size:.875rem;line-height:1.5}.page-module__OYsiWq__msgBody p{color:inherit;margin:0}.page-module__OYsiWq__customerMsg{align-self:flex-end}.page-module__OYsiWq__customerMsg .page-module__OYsiWq__msgHeader{flex-direction:row-reverse}.page-module__OYsiWq__customerMsg .page-module__OYsiWq__msgBody{color:#4a3e2a;background:#fbf6f0;border:1px solid #c5a88033;border-bottom-right-radius:2px}.page-module__OYsiWq__adminMsg{align-self:flex-start}.page-module__OYsiWq__adminMsg .page-module__OYsiWq__msgBody{border:1px solid var(--border);color:var(--primary);background:#fff;border-bottom-left-radius:2px;box-shadow:0 2px 8px #00000005}.page-module__OYsiWq__replyForm{border-top:1px solid var(--border);background:#fff;flex-direction:column;gap:.75rem;padding:1.25rem 2rem;display:flex}.page-module__OYsiWq__replyForm textarea{border:1px solid var(--border);resize:none;background:#fafafa;border-radius:6px;outline:none;padding:.75rem 1rem;font-family:inherit;font-size:.9rem;transition:all .3s}.page-module__OYsiWq__replyForm textarea:focus{border-color:var(--accent);background:#fff}.page-module__OYsiWq__sendBtn{background:var(--primary);color:#fff;border:1px solid var(--primary);text-transform:uppercase;letter-spacing:.05em;cursor:pointer;border-radius:4px;align-self:flex-end;align-items:center;gap:.4rem;padding:.6rem 1.25rem;font-size:.8rem;font-weight:600;transition:all .3s;display:flex}.page-module__OYsiWq__sendBtn:hover{color:var(--primary);background:0 0}.page-module__OYsiWq__sendBtn:disabled{opacity:.6;cursor:not-allowed}.page-module__OYsiWq__miniLoader{border:2px solid #fff;border-top-color:var(--accent);border-radius:50%;width:14px;height:14px;animation:.8s linear infinite page-module__OYsiWq__spin}.page-module__OYsiWq__closedBanner{border-top:1px solid var(--border);color:#777;background:#fafafa;justify-content:center;align-items:center;gap:.5rem;padding:1.5rem 2rem;font-size:.82rem;display:flex}.page-module__OYsiWq__closedBanner svg{color:#888}@keyframes page-module__OYsiWq__spin{0%{transform:rotate(0)}to{transform:rotate(360deg)}}@keyframes page-module__OYsiWq__fadeIn{0%{opacity:0}to{opacity:1}}